The Driver License Examiner Assistant is assigned to a Driver License Center that provides driver licensing services and associated services to the public. Work involves direct contact with customers by means of verification of applicant identification, completion of applications, as well as entering information into on-line driver application software.
Examiner assistants must be capable of performing all counter processing functions, with no more than two exceptions per rating period that require supervisor intervention.
Examiner assistants have knowledge and understanding of policies, procedures that is set forth by the Bureau of Driver Licensing.
Demonstrate a basic knowledge of state, federal laws and regulations, which impact the driver Licensing Program. The driver license examiner assistant is assigned to a driver license center that provide driver licensing services and associated services to the public. Work involves direct contact with customers.
Utilize a personal computer to data enter required information from bureau forms.
Administers standard knowledge tests to evaluate the applicant's understanding of motor vehicle code, driving laws, and associated traffic control devices. A vision screening for visual acuity is given to all applicants using optical equipment.
Data entry for applicant's test results and customer applications for driver license services into on-line software systems using a PC terminal.
Strictly adheres to all aspects of Safety Administration Customer Service Policy.
Performs other related duties required.
Essential Functions:
1. Read, compare, and evaluate information
2. Sit for extended periods of time
3. Follow directions from supervisor
4. Understand verbal/written instructions
5. Accountable for accuracy of check and money orders
6. Ensure an error rate no greater than 2%
7. Operate personal computer
8. Bend, lift, stretch, to retrieve work
9. Use of hands, eyes, wrists, and fingers
This position requires overtime and travel.
Number of positions: 2
Work Hours: 8:15 am-4:45 pm, Tuesday thru Saturday; Half-Hour lunch
Veterans: Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Agency Commonwealth of PennsylvaniaAddress 613 North Street
Harrisburg, Pennsylvania, 17120